By making any purchase of merchandise from ShuShu Kids, you acknowledge that you have read, understood, and accepted these Terms and Conditions, and agree to be bound thereby.
We reserve the right to cancel any order prior to shipment thereof, or refuse sale to any purchaser for any reason whatsoever at our sole discretion.
Please note that Approval of a wholesale account is subject to verification of the information included in the wholesale application.Online Wholesale Application Form
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• First Order: $199.00 (USD)
• Minimum re-order: $100 (USD)
Purchases may be made by Visa, MasterCard credit cards or PayPal, through our online payment facility.
All prices are in Canadian Dollars. Prices listed on our website are correct at time of publication. However, we reserve the right to alter the prices for any reason.
All transactions are settled in Canadian Dollars (CAD). If you are ordering from outside of Canada and your account details are held in a different currency, it will be automatically converted to Canadian Dollars when you complete the transaction. The final charge to your credit card is made in Canadian Dollars and the conversion rate will be determined by your bank or card provider (who may also charge a small currency conversion fee). As such, we do not take responsibility if the final amount charged to your card differs slightly from the amount shown on the order receipt.
Local import duties and taxes may apply in some countries when you receive your goods and it will be the responsibility of the buyer or recipient to pay this.
All products are to be purchased for resale only. Your wholesale account is not to be used by anyone other than you or an approved representative of your company. Wholesale products are not for gift giving or personal use. We reserve the right to terminate any wholesale account found to be violating this agreement.
RETURNS AND EXCHANGES
If you are not completely satisfied with ShuShu Kidst for any reason, please review our return, refund, and exchange policies below.
• It came broken, damaged, or defective: We are so sorry and can either refund or replace the product immediately.
• Items must within 30 days of shipment
• All items must be in the original packaging, and in good condition.
• Upon inspection, the item has to be in resalable condition.
• Clearance items or discontinued items
• Items that have been damaged through customer use or abused
All orders are automatically processed on our secure merchant processor and sent for shipment as soon as they are placed. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
• Domestic orders: canceled after shipping, but prior to delivery, will incur a 10% restocking fee, plus the cost of shipping and return.
• International orders : canceled (or abandoned at customs) after shipping will incur a 25% restocking fee, plus the cost of shipping and return as these orders can take up to 6 months to be returned to us and must be discarded on return.
Please be aware that choosing nail polish colours online can be challenging. You may need to calibrate your monitor so the nail polish colours appear accurately on it. Please also note that we cannot exchange nail polish colours due to hygiene standards.
PRIVICY & CONFIDENTIALITY
We know that your privacy is important and valuable. We will never share any information with a third party without your prior written permission.